The Center for Research and Technological Development places special emphasis on administrative processes, asset management and knowledge, promoting the change in tools that support its employees in the achievement of the company’s objectives in undertaking the digital transformation of the Center of R & D & I.

Microsoft has implemented in the Technological Research and Development Center, TECNALIA,its collaborative work tool Microsoft Office 365, which allows managing the operations of the entire center through a single tool. The fact that it is a standard in the industry, which facilitates collaboration and exchange of documents with third parties.

TECNALIA has 1,400 experts, from 30 nationalities, distributed in 21 venues, so having a tool that facilitates collaboration, document management and workflows was essential. Thanks to Office 365 and the tools it integrates, such as Skype Empresarial, Yammer and Teams, the Center will be able to minimize the need for employees to travel between different locations, thereby reducing the organization’s carbon footprint and achieving at the same time an economic saving.

In addition, the company needed a platform capable of offering integration with other tools such as the company’s mobile device management (MDM) solution or the ERP system they already had, Microsoft Dynamics NAV .

In order to carry out the process of acquisition and implementation of the software, TECNALIA has relied on HSI, a Microsoft partner with a long history and reliable partner of the organization. HSI has served as a basis for both the deployment and the training process, which was complemented by the Microsoft Fasttrack web program , which generates specific training documentation for the defined scenarios.


TECNALIA, which is still in the deployment phase (which will follow the installation of office applications Office Pro Plus and migration of proprietary applications developed on SharePoint Foundation platform to the Office 365 version in the cloud ), and has been able to experience the first quantifiable benefits.

In addition to the cost reduction associated with travel, TECNALIA has experienced a considerable increase in data security due to the new synchronization of local disks with OneDrive , guaranteeing the automated upload of the organization’s files to the Microsoft cloud , which has the highest levels of security.

On the other hand, the mail service has been improved thanks to the capacity of 100GB of storage per mailbox, multiplying by a hundred previous capacity. More importantly, they have extended and reinforced the digital transformation of processes, one of their main challenges, focusing on internal workflow systems thanks to the expanded functionality of Sharepoint Pro.